Shipping Information
Delivery Time
Domestic Shipping (Japan)
・Orders are shipped via Yamato Transport within 2 business days after confirmation.
・Delivery time varies by region. Typically 1–3 days after dispatch, but delays may occur due to weather or traffic conditions.
・A tracking number will be sent via email after shipment.
・We cannot change the shipping address or method after your order is confirmed. Please check your information carefully before placing the order.
・If a package is returned to us due to prolonged absence or an incorrect/insufficient address, the reshipping cost will be charged to the customer.
International Shipping
・Orders are shipped within 2 business days after confirmation.
・Estimated delivery time varies by destination (typically 1–3 weeks). Delays may occur due to local conditions and customs clearance.
・A tracking number will be sent via email after shipment.
・Customs duties, import taxes, and brokerage/handling fees may apply depending on your country/region. These charges are the customer’s responsibility. We are not liable for these costs or for delays caused by customs.
・We cannot change the shipping address or method after your order is confirmed.
・If a package is returned to us due to prolonged absence or an incorrect/insufficient address, the reshipping cost will be charged to the customer.
Shipping Fees
Domestic Shipping (tax included)
| Category | Hokkaido | Tohoku / Kanto / Shinetsu / Hokuriku / Chubu / Kansai | Chugoku / Shikoku | Kyushu | Okinawa |
|---|---|---|---|---|---|
| Small items | ¥830 | ¥500 | ¥720 | ¥830 | ¥870 |
| Standard items | ¥1,100 | ¥660 | ¥880 | ¥990 | ¥1,320 |
| Large: Yamato size 120 | ¥1,650 | ¥1,040 | ¥1,540 | ¥1,870 | ¥2,970 |
| Large: Yamato size 140 | ¥1,870 | ¥1,320 | ¥1,760 | ¥2,090 | ¥3,520 |
| Large: Yamato size 160 | ¥2,090 | ¥1,530 | ¥1,870 | ¥2,310 | ¥4,070 |
Cash on Delivery (tax included)
| Order total | 〜¥9,999 | ¥10,000–¥29,999 | ¥30,000–¥54,999 | ¥55,000–¥99,999 | ¥100,000–¥300,000 |
|---|---|---|---|---|---|
| COD fee | ¥330 | ¥440 | ¥660 | ¥880 | ¥1,320 |
International Shipping
| Category | China / Korea / Taiwan | Asia (excl. China / Korea / Taiwan) | Oceania / Canada / Mexico / Middle East / Europe | USA (incl. Guam & territories) | Latin America (excl. Mexico) / Africa |
|---|---|---|---|---|---|
| Small items | ¥1,620 | ¥1,830 | ¥2,500 | ¥3,700 | ¥3,260 |
| Standard items | ¥2,750 | ¥3,700 | ¥6,000 | ¥6,300 | ¥7,250 |
| Large items (Framed Poster S/M, Neon, Wall Sticker) | ¥4,850 | ¥7,300 | ¥12,450 | ¥20,300 | ¥15,350 |
| Large items (Framed Poster L) | ¥20,200 | ¥20,200 | ¥27,750 | ¥32,350 | ¥58,850 |
| Large items (Framed Poster XL) | ¥25,600 | ¥25,600 | ¥35,150 | ¥41,100 | ¥71,550 |
・The exact shipping fee will be shown at checkout after you enter your shipping address.
Returns & Exchanges
・We cannot accept cancellations/returns/exchanges due to customer preference or for damage/soiling caused by the customer.
・If your order arrives damaged or defective, please contact us within 7 days of receipt at the email below. Include your order number and the item name.
museum@keith.jp
・Some imported items may have slight variations in size or condition. Thank you for your understanding.
Payment Methods
Available Payment Methods
Credit Cards
VISA / Mastercard / American Express / JCB
Digital Wallets
PayPal / Shop Pay / Google Pay / Apple Pay
・Some payment methods may incur additional processing fees.
・Orders will be shipped after payment is confirmed.
・If payment is not completed by the due date, your order may be automatically canceled.
・We cannot accept any changes or cancellations after payment has been made.