Shipping policy
Estimated Delivery Time
Domestic Delivery (Japan)
- Orders will be shipped via Yamato Transport within 2 business days after order confirmation.
- Delivery times vary by region and are typically 1–3 days after shipment.
- Delivery may be delayed due to weather conditions or traffic circumstances.
- A tracking number will be provided by email once the shipment has been dispatched.
- Changes to the shipping address or shipping method cannot be accepted after order confirmation.
- If a package is returned due to an incorrect address or long-term absence, reshipping fees will be charged to the customer.
International Delivery
- Orders will be shipped within 2 business days after order confirmation.
- Estimated delivery time varies depending on the destination country or region and is typically 1–3 weeks.
- Delivery may be delayed due to shipping conditions or customs clearance procedures.
- A tracking number will be provided by email once the shipment has been dispatched.
- Customs duties, import taxes, and customs clearance fees may apply depending on the destination country or region. These charges are the responsibility of the customer.
- We are not responsible for delays caused by customs clearance procedures.
- Changes to the shipping address or shipping method cannot be accepted after order confirmation.
- If a package is returned due to an incorrect address or long-term absence, reshipping fees will be charged to the customer.
Shipping Fees
Shipping fees are automatically calculated at checkout based on the product type, size, weight, and destination region.
Domestic Shipping (Japan / Tax Included)
| Size | Hokkaido | Tohoku / Kanto / Shinetsu / Hokuriku / Chubu / Kansai | Chugoku / Shikoku | Kyushu | Okinawa |
|---|---|---|---|---|---|
| Small Item Shipping | ¥830 | ¥500 | ¥720 | ¥830 | ¥870 |
| Standard Shipping | ¥1,100 | ¥660 | ¥880 | ¥990 | ¥1,320 |
| Large Item Shipping (Yamato Size 120) | ¥1,650 | ¥1,040 | ¥1,540 | ¥1,870 | ¥2,970 |
| Large Item Shipping (Yamato Size 140) | ¥1,870 | ¥1,320 | ¥1,760 | ¥2,090 | ¥3,520 |
| Large Item Shipping (Yamato Size 160) | ¥2,090 | ¥1,530 | ¥1,870 | ¥2,310 | ¥4,070 |
International Shipping
International shipping fees vary depending on product size and destination country or region.
| Size | China / South Korea / Taiwan | Asia (excluding China, South Korea, Taiwan) | Oceania / Canada / Middle East / Europe | United States (including Guam) | Latin America / Africa |
|---|---|---|---|---|---|
| Small Item Shipping | ¥1,620 | ¥1,830 | ¥2,500 | ¥3,700 | ¥3,260 |
| Standard Shipping | ¥2,750 | ¥3,700 | ¥6,000 | ¥6,300 | ¥7,250 |
| Large Item Shipping(Yamato Size 120) | ¥4,850 | ¥7,300 | ¥12,450 | ¥20,300 | ¥15,350 |
| Large Item Shipping (Yamato Size 140) | ¥20,200 | ¥20,200 | ¥27,750 | ¥32,350 | ¥58,850 |
| Large Item Shipping (Yamato Size 160) | ¥25,600 | ¥25,600 | ¥35,150 | ¥41,100 | ¥71,550 |
※ Customs duties, import taxes, and customs clearance fees incurred for international shipments are not included in the product price or shipping fees and must be paid by the customer.
Cash on Delivery (COD) Fee (Japan Only)
Cash on delivery is available only for orders shipped within Japan. A handling fee will be added according to the order total.
| Order Total | Up to ¥9,999 | ¥10,000–¥29,999 | ¥30,000–¥54,999 | ¥55,000–¥99,999 | ¥100,000–¥300,000 |
|---|---|---|---|---|---|
| COD Fee | ¥330 | ¥440 | ¥660 | ¥880 | ¥1,320 |